Unfortunately, we cannot accept returns on gift cards, items that were discounted, or on sale. Please get in touch if you have questions or concerns about your specific item. Please be sure to inspect the item for any damages and defects prior to signing. Items that ship via LTL (Freight) are not eligible for return upon accepting the shipment. We also do not accept returns for hazardous materials, flammable liquids, or gases. Damaged or defective goods are no longer eligible for exchange or refund after this period.Ĭertain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). Please inspect your order upon reception and contact us within 72 hours if the item is defective, damaged or if you receive the wrong product so that we can evaluate the issue and make it right. You can always contact us for any return question at and issues
Items sent back to us without first requesting a return will not be accepted. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. To start a return, you can use our convenient return center or contact us. You’ll also need the receipt or proof of purchase.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. We have a 30-day return policy, which means you have 30 days after receiving your item to request a return with some exceptions.
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